This section covers software used to control ATM and EFTPoS networks. This software normally runs on a front-end system, handles the physical ATM and EFTPoS terminal devices, interfaces to the Bank host system and provides 24x7 operation, with stand-in processing where required. This type of software normally also interfaces with National and International switches for ATM sharing arrangements, and can provide authorization interfaces to international card schemes such as Visa and MasterCard. In a 'typical' implementation, it will also manage card issue, PIN validation and so on as well. Increasingly, this class of system is being enabled for e-Commerce support, and provision of other 24x7 services. The software is normally a packaged solution in most institutions. The market, especially in the larger institutions, is dominated by a small number of packages and vendors.
ACI (TSA Inc) Base-24 and Trans-24
Operating on the Tandem (Compaq NonStop Himalaya) platform, Base-24 is an industry standard product that is installed in a wide variety of financial institutions and national switches. Despite the high cost of ownership of Tandem fault tolerant hardware, Base-24 is practically a de facto standard for larger organizations and processes a staggering amount of transactions every day.
TSA also have a product called Trans-24 that operates in the mainframe and Unix environments. This is as a result of the inclusion of the ex-USSI product range (apart from the Stratus version) in the product line - these products used to be called Action 2000.
More information at www.tsainc.com
Arksys
Arksys are a wholly owned (but independently operated) subsidiary of Euronet Services Inc, who provides independent non-bank ATM networks in Europe. You may remember them as Arkansas Systems Inc, but the use of that name seems to be discouraged now.
Arksys have been around a while (since 1975), and quote 200 clients in 70 countries, and is based on AS/400 or PC hardware.
More information at www.arksys.com
eFunds Corporation – Connex
eFunds Corporation was a part of Deluxe Data which is a fairly well established US company (founded in 1915!). eFunds' Connex EFT operates on Tandem or IBM platforms, and is described very briefly on the eFunds’ website at www.efunds.com.
eFunds also produce Unix and NT based products branded IST/xxx (IST stands for Information Switching Technology). Components exist for ATM, EFT, PoS and the Internet.
IFS
Headquartered in Troy, NY, USA, IFS produce the TPII ATM and EFT auth software for Unix and NT platforms using an Oracle database. They claim solutions deployed in 35 countries, but do not quote a number of customers or licenses sold.
The web site contains quite detailed information on the solutions, and is at www.ifsintl.com
Interlink
The UK's Interlink have products and solutions deployed in 180 sites in 60 countries, and have been in the business since 1983. Their Sparrow product uses Unix or NT servers, and is a well-regarded solution for small to medium institutions.
A useful web site is provided at www.ilink.co.uk
Mosaic - Postilion
If I had to tip 'one to watch' in this software arena, it would be South African company Mosaic with their NT based Postilion product.
More information at www.mosaic.co.za The web site is excellent, and also contains a free downloadable Windows Cryptographic calculator (which is excellent) and a l ot of product data.
As a footnote, Postilion is distributed by Logica in the UK, who follow their curious practice of not telling you (on their web site) whose software Postilion is (they used to do this with ON/2 as well when they distributed that product). I must admit that at first glance it looks like Postilion is a Logica product, and that's very misleading.
SDM - OCM24
Stop press! SDM have now been acquired by TSA Inc (see Base-24 above). It appears that this means that TSA will replace existing S/390 offerings with OCM-24, as OCM has a more developed product that will utilize sysplex to provide high availability on the S/390 platform.
As with any of these acquisitions, the integration of products into a cohesive set is a difficult trick. Let's see what happens.
SDM International Inc produce SDM-24, an IBM mainframe based ATM, EFT system. This system tends to be recommended by IBM (SDM are an SDM business partner) in large systems (i.e. mainframe) situations.
SDM are a mature company (they've been around since 1980), based in North Carolina, USA. I don't have any specific information on customers (they're very coy about naming customers on their web site) but they cite 'hundreds' of licenses in eighteen countries. You should be aware that a license does not necessarily equal a customer; a single customer could have multiple licenses.
Traditionally, the mainframe based software products have lost out to the specific fault tolerant hardware based products, simply because they've struggled to provide true 24x7 operation. OCM-24 is CICS based and now provides parallel sysplex support to overcome this.
Their web site, with downloadable PDF brochures on the various modules is at www.sdm-international.com
SLM (SLMSoft.com)
Canadian SLM claims 1,500 customers in 52 countries. (If memory serves me correctly they were related in some way to Oasis originally), and they appear to be leaning more towards the e-commerce, multiple delivery channel model rather than strictly ATM and EFT.
Their web site is extremely slick, but doesn't tell you very much at www.slmsoft.com
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